Terms of Service

These Terms govern your use of OfflinePDFTools. By accessing the website, using the PDF tools, creating an account, or purchasing a plan, you agree to these Terms and the Privacy Policy.

If you use OfflinePDFTools on behalf of an organization, you represent that you have authority to accept these Terms for that organization.

OfflinePDFTools provides browser-first PDF tools for tasks such as compressing, merging, splitting, rotating, extracting, watermarking, and converting files.

The core tools are designed to process files locally in your browser. Account, billing, support, and optional future features may use server-side systems, but the core PDF processing model is local unless a feature clearly says otherwise.

You may not use OfflinePDFTools to break the law, violate others' rights, distribute malware, abuse infrastructure, bypass technical limits, reverse engineer protected service systems, or interfere with other users.

You are responsible for the files you process and for confirming that you have the rights and permissions needed to use, modify, or share them.

Some features may require an account. You are responsible for keeping your sign-in method secure and for activity under your account.

We may suspend or limit access if we reasonably believe an account is being used for abuse, fraud, security attacks, payment evasion, or violation of these Terms.

OfflinePDFTools offers one-time monthly credit packs and may offer one-time annual credit bundles. These are not subscriptions and do not renew automatically. The exact charge, included credits, plan-access duration, usage rules, and available features are displayed before purchase.

Payments completed through Creem are processed by Creem as Merchant of Record. Creem handles payment processing, customer invoicing, applicable indirect taxes, refunds, disputes, and chargebacks for those transactions. OfflinePDFTools does not receive or store complete payment-card numbers.

A monthly pack is a one-time payment that grants the displayed credits immediately after confirmed payment and includes one month of the selected plan’s access. It does not create a subscription or automatic renewal.

Credits are associated with the purchasing account and may not be transferred, resold, or exchanged for cash.

One credit is used when a signed-in customer starts a premium processing run that exceeds the free tool limits. Runs within the free limits use no credits.

Purchased credits are added immediately, remain available until used, and are not refreshed automatically.

An annual bundle is a one-time payment that includes 12 months of the selected plan’s access. It does not create a subscription or automatic renewal. Any monthly equivalent price is displayed for comparison only and is not a monthly charge.

All 12 monthly credit allocations are added immediately after confirmed payment: 3,600 Starter credits, 18,000 Creator credits, or 36,000 Studio credits.

Purchased credits are added immediately, remain available until used, and are not refreshed automatically.

A customer may buy another pack or bundle whenever additional credits or plan-access time are needed.

Refund requests should be sent to support@offlinepdftools.com. Refund eligibility depends on the product purchased, whether credits or paid features have already been used, the circumstances of the request, applicable law, and Creem’s payment and risk requirements.

Approved refunds are returned through the original payment method. Credits or access associated with a refunded, reversed, or disputed payment may be removed or disabled.

OfflinePDFTools is a document utility. It does not provide legal, financial, tax, medical, compliance, archival, or security advice.

You are responsible for reviewing output files before relying on them, filing them, signing them, publishing them, or sending them to others.

We aim to keep OfflinePDFTools fast and reliable, but the service is provided on an as-available basis. Browser behavior, device memory, file size, operating system limits, extensions, and network conditions can affect results.

We may update, limit, suspend, or discontinue features when needed for security, maintenance, legal compliance, abuse prevention, or product changes.

OfflinePDFTools, its interface, branding, copy, design, and software are owned by OfflinePDFTools or its licensors. These Terms do not transfer ownership of the service to you.

You retain your rights in the files you process. Using local tools does not give OfflinePDFTools ownership of your documents.

To the maximum extent allowed by law, OfflinePDFTools is provided without warranties of any kind, whether express, implied, statutory, or otherwise.

We do not guarantee that every PDF will process perfectly, that output will preserve every feature of a source document, or that the service will be uninterrupted or error-free.

To the maximum extent allowed by law, OfflinePDFTools will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost documents, business interruption, or replacement services.

Where liability cannot be excluded, liability is limited to the greater of the amount you paid to OfflinePDFTools for the affected service in the three months before the claim or USD 100.

We may update these Terms as the product changes. The updated page will show the latest effective date. Continued use of OfflinePDFTools after changes means you accept the updated Terms.

Customers should contact support@offlinepdftools.com for product, account, payment, or refund assistance. OfflinePDFTools aims to respond within three business days.